Health Care Agency - What's Up - keeping staff informed and current

Issue 13-09

September 2013

Inside this issue …

 


Ava Chavez recognized for contributions to CHSGold Star graphic

HCA Correctional Health Services (CHS) nurse Ava Chavez, RNCongratulations to HCA Correctional Health Services (CHS) nurse Ava Chavez, RN on being recognized as the September “What’s Up” Gold Star recipient for her dedication and positive contributions to the CHS program.

Previously employed by CHS in 1996, Ava served as a contract Licensed Vocational Nurse (LVN) and part-time LVN until 2002. Being a highly motivated and goal oriented individual, she went back to school and received her Registered Nurse (RN) license. She is currently a senior nurse for CHS and is in charge of daily nursing operations, overseeing five facilities housing up to 7,000 men and women. Ava was also recently chosen to fill the role of CHS Case Manager. In this senior nurse role, Ava manages hospitalized inmates and works with hospital clinical staff to bring the inmates back to the jail whenever possible. She also works with inmates in the jail with special health needs by providing discharge planning and linkage to care.

Ava is a wound care certified nurse and took on a leadership role to develop a wound care team along with two licensed vocational nurses as team members. Healing should come naturally, but sometimes due to various complications such as diabetes, poor circulation or infection, the healing process can be slow and difficult resulting in wounds that will not heal. The wound care team has added an exciting dimension to the quality of healthcare services that CHS already delivers to incarcerated patients.

All team members have received specialized training from the Wound Care Education Institute and are certified by the National Alliance of Wound Care. Each patient under their care has a treatment plan and the goal of the team is to shorten the time of healing, reduce discomfort and pain, and educate patients about effective wound management and prevention of recurrence of the wound. Types of wounds treated by the team include diabetic foot ulcers, lacerations, burns, gunshot wounds, dog bites and abscesses, just to name a few. Because these wounds can result in complications, including loss of limbs and life-threatening conditions, effective treatment is vital. Such dedication to wound care has resulted in quality care being provided to the patients, safety for CHS and Orange County Sheriff Department staff due to the decrease of patient movement to an outside facility for medical care, and savings for both organizations.

Ava is also recognized for her dedication and caring for fellow employees when she became involved with Public Health’s Working WELL program and took on a leadership role to coordinate various activities including exercise and walking programs within CHS. She also supports the Employee Assistance Program (EAP) and collaborates with others in CHS to help identify employees who may benefit from utilizing EAP.

Recently, Ava was named the Outstanding Wound Care Certified Nurse of the Year by the National Alliance of Wound Care. She will be honored this month during an event planned to take place in Las Vegas. She was also selected as a 2013 California Nurse.com Nursing Excellence regional finalist in the Home, Community and Ambulatory Care category. Ava was honored on August 23, 2013 in Los Angeles during the Nurse.com Giving Meaning Excellence (GEM) Awards and was chosen as the regional winner for her category. She will later be a candidate for the national award.

Ava is recognized for epitomizing the mission of CHS, “To provide correctional healthcare with respect, compassion and integrity through a culture of teamwork and accountability.” Coworkers note that she is always upbeat, encouraging and handles daily challenges with humor and a positive attitude.

Thank you Ava for your commitment and dedication to HCA and the CHS program!

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MSI transition & Covered CA key points

Effective January 1, 2014, the provisions of the Affordable Care Act which provides access to affordable, individual health insurance options goes into effect. Under the law, a new “Patient’s Bill of Rights” provides individuals the opportunity to make informed choices about their health.

Once in effect, this will have a significant impact on the Health Care Agency’s (HCA) Medical Services Initiative (MSI) Program. The following key points are provided below to assist HCA staff and clients (percentages current as of September 23, 2013): 

Basics of transition from MSI to CalOptima:

Basics of transition from MSI to Covered CA:Covered California Call Center - 888-975-1142

Those individuals who choose to forego coverage in violation of the Affordable Care Act’s individual mandate will be required to pay a penalty on their tax return. Between 2014 and 2016, the penalty will be a flat dollar amount or a percentage of taxable income WHICHEVER is greater. More information on tax provisions can be found on the Internal Revenue Service (IRS) website at www.irs.gov/uac/Affordable-Care-Act-Tax-Provisions-Home.

To learn more about Covered CA, the four levels of plans available and coverage cost, visit the Covered CA website at www.coveredca.com or call the toll-free number at (888) 975-1142. A helpful fact sheet “Getting Yourself and Your Family Covered” is also available online at www.coveredca.com/PDF-printing/fact-sheets/CC_Getting_Covered_fact_sheet_English.pd.

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Compliance Update graphicCompliance Word Scramble

Let’s take the topic of “COMPLIANCE” and test your word scramble skills. Return your completed word scramble game by Thursday, October 3, 2013 with your information to the Office of Compliance either:

In Person - 405 W. 5th Street, Santa Ana, Rm. 776
By Pony - Bldg 38-T
By Email - Officeofcompliance@ochca.com.

The name of the submitters who have all the correct answers by the due date, will be entered into a drawing. Five (5) names will be drawn and will win a prize! We will contact the 5 winners by email and/or telephone.

Name: __________________________________________ Phone: ___________________________________________

Program: ________________________________________ Bldg. # _________ Email: ___________________________

DOCE FO DOCTNCU ____ __ _______

LICNAMCOPE ___________

ANTGRINI ________

SECTIH ______

IUTDA _____

TEPNYRC _______

AHPAI _____

YVPCIRA _______

TECISYUR ________

LYOPIC ______

TRPOER ______

DAFUR _____

KSRI ____

SUESI _____

EHAT LCOLUKB ____ _______

NMTOCTADUEINO _____________

ONN-IAROETNLTAI YLOPCI ______________ ______

NASONITC ________

ENOP RODO LYOPCI ____ ____ ______

CTERDOTPE ALETHH RMANOTIOIFN _________ ______ ___________

Compliance Hotline (866) 260-5636-The HCA Compliance Program offers a confidential telephone hotline to vice your concerns about any situation that may conflict with Compliance Program principles. You may call the hotline 24 hours a day, 7 days a week at the number shown above.Safety Line - 714.834.SAFE graphic

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In the Spotlight graphicMary Maurer receives Therapist of the Year Award

Mary Maurer receives Therapist of the Year Award Mary Maurer, a Physical Therapist with the California Children’s Services (CCS) Medical Therapy Program, has been awarded the 2013 Kathy McCarthy Therapist of the Year Award. Mary has worked for the CCS program for 25 years, and was nominated by her peers for her leadership and dedication to the CCS program. Mary sets high standards for herself and provides exceptional care to the children served by the CCS program. She is a kind and patient mentor for her peers and is a valuable resource for new staff. She affirms and encourages those around her and her wisdom and compassion inspire an atmosphere of trust and respect in the work environment.

The CCS Kathy McCarthy Therapist of the Year Award was established in 1992 to recognize staff occupational and physical therapists who have demonstrated an outstanding commitment to their profession, and the children and families of the CCS Medical Therapy Program. Kathy McCarthy was an Occupational Therapist in the CCS program who passed away in 1992. She had a 25 year career with the Orange County CCS Program. The award was established in her name to honor her dedication to the children served by the program.

Pictured (left to right) are Mary Maurer, Physical Therapist and Harriet Fain-Tvedt, Chief Therapist.
Pictured (left to right) are Mary Maurer, Physical Therapist and Harriet Fain-Tvedt, Chief Therapist.

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In the Spotlight graphicJorgette Leano named CCS Employee of the Year

Jorgette Leano named CCS Employee of the Year Jorgette Leano, an Office Specialist with the California Children’s Services (CCS) Program, has been awarded the CCS Medical Therapy Program 2013 Employee of the Year Award. Jorgette has worked for the CCS program since 2000 and was nominated by her peers for her excellence in customer service and her dedication to the CCS program.  

Jorgette works at the Reilly Medical Therapy Unit providing clerical assistance to the team of physical and occupational therapists providing therapy services for physically disabled children. Jorgette is a true asset to the department. She is dependable, professional, efficient, organized, full of positive energy, and a true team player. She is valued for her skills and the excellent manner in which she handles the CCS families with kindness.

California Children’s Services specializes in medical care, case management, and physical and occupational therapy for children with special health care needs. The goals of CCS include preventing disabling conditions in children through early diagnosis and treatment and maximizing function and quality of life for children with severe physically disabling conditions.

Pictured (left to right) are Harriet Fain-Tvedt, Chief Therapist; Tess Ohern, Therapy Consultant; Jorgette Leano, Office Specialist; and Debbie Kwang, Therapy Consultant.
Pictured (left to right) are Harriet Fain-Tvedt, Chief Therapist; Tess Ohern, Therapy Consultant; Jorgette Leano, Office Specialist; and Debbie Kwang, Therapy Consultant.

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Employees Recognized for Service Years

HCA hosted an Employee Recognition Award Ceremony on August 28, 2013 to recognize the years of dedicated service employees have contributed to the Agency and County. The following is a list of service awards that were presented:

30 Years

Congratulations to Public Health Services (PHS) staff members pictured (left to right) Catherine Smith, Larry Honeybourne and Nina Garcia on celebrating 30 years of dedicated County service. They received recognition from HCA Director Mark Refowitz and PHS Deputy Agency Director David Souleles during the August 28 Awards Ceremony.
Congratulations to Public Health Services (PHS) staff members pictured (left to right) Catherine Smith, Larry Honeybourne and Nina Garcia on celebrating 30 years of dedicated County service. They received recognition from HCA Director Mark Refowitz and PHS Deputy Agency Director David Souleles during the August 28 Awards Ceremony.

Congratulations to Kevin Smith on his 30-years of dedicated County service. Kevin received recognition from HCA Director Mark Refowitz and Behavioral Health Services Deputy Agency Director Mary Hale during the August 28 Employee Recognition Awards.
Congratulations to Kevin Smith on his 30-years of dedicated County service. Kevin received recognition from HCA Director Mark Refowitz and Behavioral Health Services Deputy Agency Director Mary Hale during the August 28 Employee Recognition Awards.

25 Years

Behavioral Health Services (BHS) staff member Greg Masters received a 25-year certificate and pin for his years of County service from HCA Director Mark Refowitz and BHS Deputy Agency Director Mary Hale.
Behavioral Health Services (BHS) staff member Greg Masters received a 25-year certificate and pin for his years of County service from HCA Director Mark Refowitz and BHS Deputy Agency Director Mary Hale.

Correctional Health Services (CHS) staff member Jeannette Granados celebrated 25 years of service to the County and received recognition from HCA Director Mark Refowitz and CHS Deputy Agency Director Kim Pearson during the August 28 Employee Recognition Awards.
Correctional Health Services (CHS) staff member Jeannette Granados celebrated 25 years of service to the County and received recognition from HCA Director Mark Refowitz and CHS Deputy Agency Director Kim Pearson during the August 28 Employee Recognition Awards.

20 Years

HCA Director Mark Refowitz and Public Health Services Deputy Agency Director David Souleles offered their congratulations to PHS staff members celebrating 20 years of service. Pictured (alphabetically) are Linh Bui, Emma Chavez-Valle, Martha Dominguez, Saba Fattaleh, Sheila Gill, Mike Haller, Estefana Martinez, Juan Montes and Tammy Nguyen.
HCA Director Mark Refowitz and Public Health Services Deputy Agency Director David Souleles offered their congratulations to PHS staff members celebrating 20 years of service. Pictured (alphabetically) are Linh Bui, Emma Chavez-Valle, Martha Dominguez, Saba Fattaleh, Sheila Gill, Mike Haller, Estefana Martinez, Juan Montes and Tammy Nguyen.

HCA Director Mark Refowitz and Behavioral Health Services (BHS) Deputy Agency Director Mary Hale offered their congratulations to BHS staff members celebrating 20 years of service. Pictured (left to right) are Darlene Davis and Steven Johnson.
HCA Director Mark Refowitz and Behavioral Health Services (BHS) Deputy Agency Director Mary Hale offered their congratulations to BHS staff members celebrating 20 years of service. Pictured (left to right) are Darlene Davis and Steven Johnson.

Congratulations to Alaka Nafday from Health Policy and Communication on her 20 years of service to the County. Research and Planning Manager Curt Condon presented Alaka with a certificate and pin to commemorate the occasion.
Congratulations to Alaka Nafday from Health Policy and Communication on her 20 years of service to the County. Research and Planning Manager Curt Condon presented Alaka with a certificate and pin to commemorate the occasion.

15 Years

HCA Director Mark Refowitz and Behavioral Health Services (BHS) Deputy Agency Director Mary Hale offered their congratulations to BHS staff members celebrating 20 years of service. Pictured (left to right) are Brenda Tobar, Nathan Lopez, Chandara Lee, Antonio Larrea and Stephen Hatch.
HCA Director Mark Refowitz and Behavioral Health Services (BHS) Deputy Agency Director Mary Hale offered their congratulations to BHS staff members celebrating 20 years of service. Pictured (left to right) are Brenda Tobar, Nathan Lopez, Chandara Lee, Antonio Larrea and Stephen Hatch.

HCA Director Mark Refowitz and Chief Information Officer Adil Siddiqui recognized IT staff member Virgilio Fermin for his 15 years of dedicated County service.
HCA Director Mark Refowitz and Chief Information Officer Adil Siddiqui recognized IT staff member Virgilio Fermin for his 15 years of dedicated County service.

Public Health Services (PHS) staff member Mike Carson celebrated 15 years of dedicated County service and received a certificate and pin from PHS Deputy Agency Director David Souleles and Financial and Administrative Services Deputy Agency Director Jeff Nagel. during the August 28 Awards Ceremony.
Public Health Services (PHS) staff member Mike Carson celebrated 15 years of dedicated County service and received a certificate and pin from PHS Deputy Agency Director David Souleles and Financial and Administrative Services Deputy Agency Director Jeff Nagel during the August 28 Awards Ceremony.

Congratulations to Curt Condon on receiving a 15-year pin and certificate from HCA Director Mark Refowitz and Financial and Administrative Services Deputy Agency Director Jeff Nagel.
Congratulations to Curt Condon on receiving a 15-year pin and certificate from HCA Director Mark Refowitz and Financial and Administrative Services Deputy Agency Director Jeff Nagel.

Lorena Bogarin from Medical Services (MS) was congratulated by HCA Director Mark Refowitz and MS Deputy Agency Director Holly Veale on her 15 years of County service.
Lorena Bogarin from Medical Services (MS) was congratulated by HCA Director Mark Refowitz and MS Deputy Agency Director Holly Veale on her 15 years of County service.

10 Years

HCA Director Mark Refowitz and Chief Information Officer Adil Siddiqui recognized IT staff for their 10 years of dedicated County service. Pictured (alphabetically) are David Castellanos, Jaime Castellanos, Richard Hassan, Valentine Kamara, Richard King, Rene Larios and Joanne Martin.
HCA Director Mark Refowitz and Chief Information Officer Adil Siddiqui recognized IT staff for their 10 years of dedicated County service. Pictured (alphabetically) are David Castellanos, Jaime Castellanos, Richard Hassan, Valentine Kamara, Richard King, Rene Larios and Joanne Martin.

Public Health Services (PHS) Staff members pictured (alphabetically) Michael Brown, Deborah Browning, Xuan Mai Chau and Anabel Garcia received a 10-year certificate and pin for their 10 years of County service from PHS Deputy Agency Director David Souleles and Financial and Administrative Services Deputy Agency Director Jeff Nagel.
Public Health Services (PHS) Staff members pictured (alphabetically) Michael Brown, Deborah Browning, Xuan Mai Chau and Anabel Garcia received a 10-year certificate and pin for their 10 years of County service from PHS Deputy Agency Director David Souleles and Financial and Administrative Services Deputy Agency Director Jeff Nagel.


Celebrating 10 years of County service, Behavioral Health Services (BHS) staff members pictured (left to right) Shane Mills, Flora Colinco and Alma Davis received recognition from HCA Director Mark Refowitz and BHS Deputy Agency Director Mary Hale.
Celebrating 10 years of County service, Behavioral Health Services (BHS) staff members pictured (left to right) Shane Mills, Flora Colinco and Alma Davis received recognition from HCA Director Mark Refowitz and BHS Deputy Agency Director Mary Hale.

HCA Director Mark Refowitz presented Lisa Alford with a 10-year pin and certificate to commemorate her dedication and service to the County.
HCA Director Mark Refowitz presented Lisa Alford with a 10-year pin and certificate to commemorate her dedication and service to the County.

Medical Services (MS) staff members pictured (left to right) Tazia Reyna and Gabriel Rodriguez who celebrated 10 years of service received recognition from HCA Director Mark Refowitz and MS Deputy Agency Director Holly Veale.
Medical Services (MS) staff members pictured (left to right) Tazia Reyna and Gabriel Rodriguez who celebrated 10 years of service received recognition from HCA Director Mark Refowitz and MS Deputy Agency Director Holly Veale.

Public Health Services (PHS) staff member Miriam Lewis celebrated 10 years of County service and received recognition from PHS Deputy Agency Director David Souleles and Financial and Administrative Services Deputy Agency Director Jeff Nagel.
Public Health Services (PHS) staff member Miriam Lewis celebrated 10 years of County service and received recognition from PHS Deputy Agency Director David Souleles and Financial and Administrative Services Deputy Agency Director Jeff Nagel.

5 Years

Celebrating 5 years of service, Behavioral Health Services (BHS) staff members received recognition from HCA Director Mark Refowitz and BHS Deputy Agency Director Mary Hale. Pictured (alphabetically) are Yvonne Doan, Paul Hoang, Ednita Ramirez and Cristina Sosa.
Celebrating 5 years of service, Behavioral Health Services (BHS) staff members received recognition from HCA Director Mark Refowitz and BHS Deputy Agency Director Mary Hale. Pictured (alphabetically) are Yvonne Doan, Paul Hoang, Ednita Ramirez and Cristina Sosa.

HCA Director Mark Refowitz and Chief Information Officer Adil Siddiqui recognized IT staff member David Atkins for his 5 years of dedicated County service.
HCA Director Mark Refowitz and Chief Information Officer Adil Siddiqui recognized IT staff member David Atkins for his 5 years of dedicated County service.

Medical Services (MS) staff members pictured (left to right) Elizabeth Ines and Ivone Mendoza who celebrated 5 years of County service received recognition from HCA Director Mark Refowitz and MS Deputy Agency Director Holly Veale.
Medical Services (MS) staff members pictured (left to right) Elizabeth Ines and Ivone Mendoza who celebrated 5 years of County service received recognition from HCA Director Mark Refowitz and MS Deputy Agency Director Holly Veale.

Congratulations to (pictured, left to right) Kim Derrick and Nicole Stanfield from Financial and Administrative (FAS) on receiving a 5-year certificate and pin from HCA Director Mark Refowitz and FAS Deputy Agency Director Jeff Nagel.
Congratulations to (pictured, left to right) Kim Derrick and Nicole Stanfield from Financial and Administrative (FAS) on receiving a 5-year certificate and pin from HCA Director Mark Refowitz and FAS Deputy Agency Director Jeff Nagel.

Congratulations to Public Health Services (PHS) staff members (pictured, left to right) Lamngeun Keovongsa and Karen Gork on celebrating 5 years of County service. They both received recognition from PHS Deputy Agency Director David Souleles and Financial and Administrative Services Deputy Agency Director Jeff Nagel during the August 28 Awards Ceremony.
Congratulations to Public Health Services (PHS) staff members (pictured, left to right) Lamngeun Keovongsa and Karen Gork on celebrating 5 years of County service. They both received recognition from PHS Deputy Agency Director David Souleles and Financial and Administrative Services Deputy Agency Director Jeff Nagel during the August 28 Awards Ceremony.

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OC Used Oil Recycling ROIEnvironmental Health’s (EH) Regional Used Oil Recycling Program

During Public Health Week in April, more than 20 HCA Public Health Services programs created posters conveying how their program is returning on investment. This month, we are sharing information about Environmental Health’s (EH) Regional Used Oil Recycling Program.

Did you know that one gallon of improperly disposed motor oil can contaminate 1 million gallons of drinking water? Used motor oil can contain heavy metals and other toxic substances. Yet pollution from used oil is completely preventable.

According to the Centers for Disease Control and Prevention, clean water technologies have had a significant impact on public health and have had a rate of return of 23 to 1 for investments made at the turn of the 20th century.

Here in Orange County, the Orange County Regional Used Oil Recycling Program aims to prevent illegal dumping of used motor oil and other petroleum products by providing residents with the tools and information they need to properly dispose of their used oil and filters at no cost.

Keeping motor oil out of the water helps to make our drinking water safer. Environmental Health Staff let people know where they can find recycling locations. Check out www.earth911.com for information on where to dispose of used oil and filters or visit the EH website at http://ochealthinfo.com/eh/waste/oil to learn more about the program.

A “How to Recycle Used Oil” video was also created by the program to help educate do-it-yourself home mechanics and boaters throughout the County. The video can be accessed both in English and Spanish on the EH Used Oil website and the Used Oil Facebook page at https://www.facebook.com/OCUsedOil.

Thanks to the staff in Environmental Health who protect the environment and save money by educating the public so our water supply is safe.

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October Health Observances

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Quote

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What's UP is a newsletter for employees of the County of Orange, CA, Health Care Agency.

Editors
Tricia Landquist
Deanne Thompson
Anne Fialcowitz

Phone (714) 834-6644
Email tlandquist@ochca.com 
FAX (714) 834-7644
Pony Bldg. 38-S, 4th Floor 

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